FAQ

Orders & Pricing

Reach out to us directly by email or phone. We'll get back to you with availability and the best possible price for your needs.

Yes. Contact us with your requirements and we'll provide a quote as quickly as possible.

All prices are quoted exclusive of VAT unless otherwise stated.

Shipping & Delivery

We ship worldwide. Delivery times vary depending on destination and availability.

No. Unless otherwise agreed, all quotes are based on EXW (Ex Works) terms, meaning shipping costs are not included.

We aim to ship as quickly as possible. Lead times depend on product availability and destination. Contact us for a specific estimate.

Products & Quality

Yes. All equipment is tested and verified before it ships.

We carry a wide range of enterprise hardware including IBM Power systems, Cisco networking equipment, storage solutions and memory modules. We also offer refurbished consumer devices such as laptops, iPhones and iPads.

Yes. If you don't see what you need, get in touch — our extensive supplier network means we can often source specific items on request.

Returns

Returns must be initiated by contacting your Nostro representative by email, providing your order number and a description of the issue. We will then issue an RMA number which must be clearly marked on the return shipment.

Confirmed orders cannot be cancelled or changed unless explicitly agreed upon with Nostro A/S.